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Frequently Asked Questions | Art By Jurgen

Frequently Asked Questions

How can I send my photo to you?
Email the photo or photos you would like me to use to create your painting. Please include any special instructions or questions you have. When I receive your photos I will respond quickly with my ideas and suggestions.

Can you remove the background of photos?
Yes, I can do it. I can eliminate background and subjects as your instructions.

Can you merge two or more photos into a single painting?
I can seamlessly combine multiple photos, add or remove people, pets, objects, buildings, backgrounds and just about anything you can imagine. I charge $30.00 per additional photo.

How much cost is needed to get quality painting from a photo?
I offer very competitive prices for your painting orders and also it will be ‘Cheap in price and Best in quality’. Please click to see my price list.

What format should it be when i send you digital images of my photos?
The JPEG format is the most popular but I also accept GIF, PNG or PDF.

What is the best photo to use?
As clear as possible, no matter how big the file is. The better the image is, the better reference I will have to create your painting. For best results, please make sure that your photograph meets the following criteria.
The photo clearly shows each subject’s face. Features such as eye color and hair color and style should be visible.
The photo is in clear focus and the main subject(s) are not shadowed.
The photo is at the highest resolution possible. (300mp)
The photo size is as large as possible.
If you are uncertain of the quality of the photo I recommend you send it to me for evaluation.

Do you sign my paintings?
All paintings are signed

Can I check the painting out before it is shipped to me?
Yes, your painting won’t be shipped until I get your final approval. You will receive an email with a digital picture proof for your canvas print. You can approve it for completion or request revisions if needed. I’ll make as many revisions as it takes to make you are 100% happy with it before shipping it out. Remember to check your spam folder.

What payment methods do you accept?
Payment is accepted via Paypal, or credit card. Paintings are not shipped until payment clears in full.

How long does it take to receive the finished painting on canvas?
After you approve the finished painting it generally takes seven to nine business days to receive the finished painting on canvas when shipped via USPS Priority Mail.

Do the paintings come framed or need to be framed?
I do not offer framing. My paintings are on flat sheets of unstretched artist canvas or as stretched Canvas Prints on a wooden frame of 1.5″x1.5″ stretcher bars, (gallery wrap). All stretched canvases ship within 3 – 5 business days and arrive “ready to hang” with pre-attached hanging wire, mounting hooks, and nails. or in a secured and rolled tube.

Is shipping included in your prices?
No. A flat-rate shipping and handling fee will be added to the retail price. If shipping within the continental U.S., as of January 2016, the following flat rate shipping fees apply:
Retail value under $200: $25
Retail value $200-$1,000: $45
Retail value $1,000 and up: $75

How and where to purchase a print?
You can purchase prints of “Art By Jurgen” paintings in many sizes right here JurgenDoe Prints On FineArtAmerica

My question isn’t answered on this page, what should I do?
Please Contact Me.

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